Every review answered between patients. The bad one sent to your phone. Monday read before the schedule fills.
Hearshore is the always-on AI review agent for the solo dental clinic — where the front desk is juggling insurance and recall, where one Google review shapes next month's new-patient flow, and where there is no dashboard to babysit between the 8 a.m. block and the 5 p.m. recall.
See also: Hearshore for coffee shops.
- Listings watched
- Google + Yelp + Facebook
- Reply turnaround
- before the next patient
- Negative escalation
- by SMS, ~ 4 min
Why dental clinics
The four moments that decide your month.
A solo dental practice is not a SaaS dashboard. It is an 8 a.m. restorative block, a front desk juggling insurance and recall, a hygienist whose name shows up in every good review, and one 1-star about the wait that can swing next month's new patients. Hearshore is built for exactly those four moments.
Mrs. Garcia, after her cleaning
The 5-star that calls out a hygienist
A long-time patient posts a 5-star with Sara's name in it. Hearshore drafts a reply that thanks her by name, that names Sara, that invites her back for her recall. Your hygienist reads the wall on Monday and stays another year.
A new patient, just now
The 4-star with the tiny caveat
First visit was smooth, but the wait was long. Hearshore drafts a reply in your name — that owns the wait, that points to the parking validation, that closes with a real apology. You read it once, tap send, the patient books a follow-up.
A 1-star, before the next patient
The bad one, sent to your phone
A 1-star goes up about the wait, about a front-desk interaction. Within ~ four minutes your phone shows the full thread, the sentiment reason, and a draft in your voice — send, edit, or forward to your office manager between chairs.
Monday, 7:12 a.m.
The week in your inbox
Three things that went up, two themes that kept coming up — wait time, billing clarity — and a short list of replies still waiting for a human eyeball. Read it before the 8 a.m. restorative block, share it with your hygienist over the first chart review.
How it fits the week
From paste-to-URL to Monday read, in an afternoon.
Same opinionated workflow as every other Hearshore practice — monitor, draft, escalate, summarize — instead of a sprawling feature suite. Four steps, then it runs between your 8 a.m. restorative block and your 5 p.m. recall.
- 1
Paste your three URLs
Google Business Profile, Yelp, and Healthgrades — one paste each. Hearshore pulls the history in minutes and starts polling the moment you save.
- 2
Two example replies
Drop in two replies you have already written. Hearshore reads the cadence, the bedside manner, the way you handle a nervous patient — and drafts every new review in that voice from then on.
- 3
Every review, one inbox
A 5-star lands on Google. A 3-star lands on Yelp. Each shows up with a draft reply already attached — approve, edit, or nudge it to your front desk with one tap.
- 4
Monday, before the schedule fills
Sentiment up, sentiment down, what kept coming up, and the short list of drafts still waiting for a human eyeball. Five minutes before the hygienist clocks in.
A field note
“I had a Tuesday where a 1-star about wait time went up while I was in a crown prep. By the time my hygienist turned the room, my phone had the full thread, a draft in my voice, and a one-tap send. I called the patient before lunch — she rebooked on the spot.”
Start before next Monday's chair.
One afternoon of paste-and-train and your practice has the same review agent as a multi-location group. Same monitor, same drafts, same SMS — priced for one front desk and one hygienist.
Get started — pick your practice